Space To Space Storage

privacy

Introduction

This Privacy Policy (“Privacy Policy”, “Policy”) describes how Space to Space Storage, Inc. (“STS” “we,” “our” or “us”) may collect, use and disclose the Personal Information we collect from you or about you in the context of your relationship with us; the choices you have regarding our use of your Personal Information; and how to contact us regarding our privacy practices.

Before engaging with us or submitting Personal Information (defined below) to us or using the spacetospacestorage.com website (defined below), please review this Privacy Policy carefully.

By accessing or using the Website, you consent to our collection, use, and sharing of your information in accordance with this Privacy Policy. This Privacy Policy is not a contract and does not create any contractual rights or obligations.

This Privacy Policy covers the Personal Information and other information that we collect from you, or about you when you:
Visit and interact with our website (www.spacetospacestorage.com) (the “Website”);
Purchase services from us; Communicate with us; and/or Otherwise provide Personal Information to us, whether offline or online in the context of our relationship with you.
If you are a vendor, supplier, contractor, employee or job applicant, this Privacy Policy does not apply to you in the context of those relationships and to the extent required by law, our privacy practices are set out in our agreement with you, in our employee policies and in our job postings, as applicable.
Certain STS services or subsidiaries may use different privacy policies to provide notice to you about how your Personal Information is used and disclosed in the context of your use of services or relationship that subsidiary. To the extent that STS services or subsidiaries post or reference different privacy policies, the privacy policy posted by each subsidiary, not this Privacy Policy, will apply to your Personal Information collected in the context of those services or by that subsidiary.

We reserve the right to change this Privacy Policy from time to time in our sole discretion. If we make changes to this Privacy Policy, we will provide notice of such changes, such as by providing notice through the Services or updating the “Last Updated” date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy whenever you use or access the Website or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

How We Collect and Use Personal Information

"Personal Information" is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, such as your name, email address, IP address, telephone number, and broader categories of information such as your professional, educational or health information, commercial information and internet activity.

What information we collect?

Information You Provide To Us

The categories information that we collect from you depend on your interactions and engagement with us. For example, we collect:

Direct Identifiers, such as your name, address, email address, phone number, IP address, online identifiers, payment card or financial account numbers and related information required to process payments, and other similar identifiers. We collect this information to verify your identity and information, communicate with you (including by email, text, or through other methods based on the contact information we have), and process your payments.
Commercial Information, such as information about the services purchased from us, including, but not limited to project-specific information that is pertinent to fulfilling your requests. We collect this information to maintain customer and supplier records, identify trends in our relationships, and conduct business analytics.
Internet Activity Information, such as your browsing history, search history, and information regarding your interactions with pages you visit on the Website. We collect this information to understand your use of the Website.

In addition to the purposes for collection described above, we also collect each category of information for the purpose of maintaining our relationship with you and performing services, which include:

Onboarding you as a customer, processing and fulfilling your requests, and other activities that are part of our service offerings.
Taking steps to improve our services, including to run analytics, assess the quality of our services, and for other related internal business purposes.
Confirming your balances and managing other aspects of your financial transactions.
Sending you messages promoting our products and services, as well as our Service Providers' (defined below) products and services, including webinar information, newsletters, special reports and other marketing communications. You may opt-out of receiving certain promotional e-mail messages from us as described in the “Your Choices” section below.
Administering and improving our Website, including to measure the effectiveness of the Website, help diagnose problems with our server, see where traffic is coming from, and to identify our Website’s users.
Link or combine with information we get from others to help understand your needs and provide you with a better experience.
Facilitate contests, sweepstakes and promotions and process and deliver entries and rewards.
Ensuring the security and integrity of the Personal Information we process and to prevent and address fraud, breach of policies or terms, and threats or harm.
Complying with our legal, regulatory and risk management obligations, including establishing, exercising and/or defending legal claims. and
Carry out any other purpose for which the information was collected.

Information We Collect Automatically

We may automatically collect Personal Information about you when you access or use our Website. The methods that may be used on the Website to automatically collect Personal Information include:

Log Information: Log information is data about your use of the Website that may be stored in log files.

Personal Information Collected by Cookies and Other Tracking Technologies: Cookies, web beacons, embedded scripts, location-identifying technologies, device recognition technologies and other tracking technologies (“Tracking Technologies”) may be used to collect information about your interactions with the Website. Brief descriptions of common Tracking Technologies are provided below.

Cookies: A cookie is a small text file that is stored on a user’s device. Session cookies make it easier for you to navigate the Website and expire when you close your browser. Tracking cookies remain longer and help in understanding how you use the Website and enhance your user experience. Cookies may remain on your hard drive for an extended period. If you use your browser’s method of blocking or removing cookies, some but not all types of cookies may be deleted and/or blocked and as a result some features, and functionalities of the Website may not work. A Flash cookie (or locally shared object) is a data file which may be placed on a device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your device. HTML5 cookies can be programmed through HTML5 local storage. Flash cookies and HTML5 cookies are locally stored on your device other than in the browser and browser settings will not control them. The Website may associate some or all these types of cookies with your device(s).

Web Beacons (or “Tracking Pixels”): Web beacons are small graphic images, also known as “internet tags” or “clear gifs,” embedded in web pages. Web beacons may be used, without limitation, to count the number of visitors to the Website, to monitor how users navigate the Website, and to count content views.

We may automatically collect the following Personal Information from you:

Direct Identifiers, such as your IP address, browser type, device used to access our Website, operating system, and data regarding network-connected hardware (e.g., computer or mobile device).
Internet Activity Information, such as information regarding your interactions with pages you visit on the Website.

Analytics services, like Google Analytics, may also use cookies and other Tracking Technologies to help us analyze Website users and how they use the Website. Such information will be treated in accordance with this Notice; however, we are not responsible or liable for the accuracy of the information provided by third parties or for third-party policies or practices. You may opt out of the use of cookies in web browsers by Google Analytics by clicking here.

How do we receive information about you?

We may also obtain information about you from other sources and combine that with information we collect directly. For example, we may collect information about you when you post content to our pages or feeds on third party social media sites.

How We Disclose Your Personal Information

We may share your Personal Information in the following circumstances:

Service Providers: We may share your Personal Information with companies or individuals that we contract with to receive services (our “Service Providers”). These services may include, among other things, providing products or services to you on our behalf, creating or maintaining our databases, payment processing, researching, and analyzing the people who request information from us, preparing distribution communications or responding to inquiries.

Affiliates and Subsidiaries: We may share your Personal Information with companies that we own or control, or that own or control us, or that are under common ownership or control with us.

Referral Partners: If your request for services is in a location which we do not provide services, we will refer your request to a third party that can help fulfill your request for services.

Third Parties: We may share your Personal Information with companies or individuals outside of STS who may use your Personal Information for their own purposes (a “Third Party”). For example:

From time to time, we may be required to provide Personal Information to a Third Party in response to a court order, subpoena, government investigation, or as otherwise required by law.
We may share your Personal Information with Third Parties, such as law enforcement agencies, when we, in good faith, believe: (i) you or others are acting unlawfully, (ii) when we believe it is necessary or appropriate to satisfy any law, regulation or other governmental request, (iii) to operate our business and Sites properly, or (iv) to protect or defend our rights or the rights or well-being of our users, even without a subpoena, warrant or court order.
If we believe your actions are inconsistent with our Terms of Use or other policies, or to protect the rights, property or safety of STS or others.
With your consent or at your direction.

A Reorganization Event: We may, because of a sale, merger, consolidation, change in control, transfer of assets, reorganization, or liquidation of our company (a “Reorganization Event”), transfer, sell or assign your Personal Information to parties involved in the Reorganization Event. You acknowledge that such transfers may occur and are permitted by and subject to this Privacy Policy.

We also may share aggregated or de-identified information, which cannot be used to identify you.

Security

STS takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to or from us over the Internet. Email sent to or from the Website may not be secure, and you should therefore take exceptional care in deciding what information you send to us via email.

Customized Ad Campaigns

We may also work with third party social media sites, such as Facebook, to serve ads to you as part of a customized campaign, unless you notify us that you prefer not to have information about you used in this way. For more information about how you can opt out of customized campaigns, please see “Your Choices” below.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Website and to read the privacy statements of any other site that collects personally identifiable information.

Your Choices

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Website.

Customized Campaigns

You may opt out of receiving our ads as part of a customized campaign conducted on third party social media sites, such as Facebook, by emailing us at info@spacetospacestorage.com.

Promotional Communications

You may opt out of receiving promotional communications from us by following the instructions in those communications or by emailing us at info@spacetospacestorage.com. If you opt out, we may still send you non-promotional communications, such as those about our ongoing business relations.

User Rights

Your California Privacy Rights

California residents have the privacy rights listed below. The rights listed below under the California Consumer Privacy Act and Shine the Light are not the same. To exercise your rights, you will need to follow the directions below that are specific to each law.

California Consumer Privacy Act

The right to know. You have the right to request to know: (i) the specific pieces of Personal Information we have collected about you; (ii) the categories of Personal Information we have collected about you in the last 12 months; (iii) the categories of sources from which that Personal Information was collected; (iv) the categories of your Personal Information that we sold or disclosed in the last 12 months; (v) the categories of third parties to whom your Personal Information was sold or disclosed in the last 12 months; and (vi) the purpose for collecting and selling your Personal Information. You may exercise your right to request to know twice a year, free of charge.

Please note, in response to a request to know, we are prohibited from disclosing your Social Security number, driver’s license number or other government-issued identification number, financial account number, any health insurance or medical identification number, an account password or security questions and answers.

Generally, in the past 12 months:

We collected the categories of Personal Information from the sources detailed above in “How We Collect and Use Personal Information”. The purposes for the collection of the Personal Information are described above in “How We Collect and Use Personal Information”.

STS has “sold” (within the meaning of the CCPA) the following categories of Personal Information in the preceding 12 months: direct identifies, contact information and information relating to your request for services. We only “sell” Personal Information if your request for services is in a geographic area in which we do not provide services, in which case we refer your project request to an independent third-party referral partner to fulfill your request for services. We do not sell the Personal Information of minors under 13 without the consent from the minor’s parent or guardian. We do not sell the Personal Information of minors between 13 and 16 years old without the minor’s own consent.

We have disclosed the following categories of Personal Information: direct identifiers and personal records. The categories of third parties with whom we have shared this Personal Information in the past 12 months are detailed above in “How We Collect and Use Personal Information”.

The right to deletion . You have the right to request that we delete the Personal Information that we have collected from you. We may deny your request under certain circumstances, such as if we need to comply with our legal obligations or complete a transaction for which your Personal Information was collected. If we deny your request to delete, we will let you know the reason why.

The right to opt out of the sale of your Personal Information. You have the right to opt out of the sale of your Personal Information. You can submit your request to opt out of the sale of your Personal Information by contacting us at 336-298-4324 emailing us at info@spacetospacestorage.com.

The right to equal service. If you choose to exercise any of these rights, we will not discriminate against you in any way. If you exercise certain rights, understand that you may be unable to use or access certain features of our Website or services. You may exercise your right to know and your right to deletion two-times per year free of charge. To exercise your right to know or a right to deletion, contact us at 336-298-4324 emailing us at info@spacetospacestorage.com.

We will take steps to verify your identity before processing your request to know or request to delete. We will not fulfill your request unless you have provided sufficient information for us to verify you are the individual about whom we collected Personal Information. We may request additional information about you so that we can verify your identity. We will only use the Personal Information you provide to verify your identity and to process your request unless you initially provided the information for another purpose.

You may use an authorized agent to submit a request to know or a request to delete. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf.

California residents may also request information from us once per calendar year about any personal information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information, please contact us at info@spacetospacestorage.com or by postal mail sent to Attn: Privacy Officer, 128b S. Edwardia Drive, Greensboro, NC 27409. Your inquiry must specify “California Privacy Rights Request” in the subject line of the email or the first line of the letter, and include your name, street address, city, state, and ZIP code.

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;

b. 'persistent cookies' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third Party Collection of Information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.

How Do We Safeguard Your Information?

We take great care in implementing and maintaining the security of the Site and your information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Transfer of Data Outside the EEA

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).

You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/ .

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate Transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@spacetospacestorage.com.

Updates or Amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

Contact Us

If you have any questions about this Privacy Policy, please contact us by emailing info@spacetospacestorage.com, by calling 336-298-4324 or via mail to Attn: Privacy Officer, 128b S. Edwardia Drive, Greensboro, NC 27409.

Last Modified 06/07/2022